Effective Date: June 2025
These Terms and Conditions govern your use of easycanadaeta.com and the professional application management services provided through this website.
By accessing this website, submitting an application, or purchasing our services, you confirm that you have read, understood and agree to be bound by these Terms and Conditions.
The website is operated by Canada eTA Services (DBA), a private company with its registered address at 6 Netherpark Crescent, Staythorpe, United Kingdom.
For any questions regarding these Terms and Conditions, please contact us at info@easycanadaeta.com.
easycanadaeta.com is a private application management service and is not owned, operated, sponsored, or affiliated with the Government of Canada or Immigration, Refugees and Citizenship Canada (IRCC).
We provide professional assistance for preparing, reviewing and submitting Electronic Travel Authorization (eTA) applications on behalf of eligible travelers.
Our services include:
The final approval or refusal of every application remains solely at the discretion of the Canadian immigration authorities (IRCC).
To use our services you must:
Applicants are responsible for ensuring that all information submitted is accurate and matches their passport exactly.
Incorrect, incomplete or misleading information may result in delays, requests for additional documentation or refusal of an application.
If additional information is requested by the immigration authorities, we will notify you using the contact information provided during the application process.
The total amount payable is displayed before payment is completed.
Our fees include our professional application management services together with any applicable government processing fees where indicated.
Payments are processed securely through certified payment providers.
Your bank or card issuer may apply additional exchange or transaction fees for which we are not responsible.
Processing times are determined entirely by Canadian immigration authorities (IRCC).
While many applicants receive approval quickly, others may experience longer processing times depending on individual circumstances.
We cannot guarantee any specific processing time or approval date.
Refund requests are evaluated according to the stage of your application.
Once an application has been submitted to the relevant government authority, government fees are generally non-refundable.
Where applicable, refunds for our service fees will be assessed according to our Refund Policy and applicable consumer protection laws.
We are responsible only for the services we provide.
We are not liable for:
Your personal information is collected, processed and stored in accordance with our Privacy Policy.
By using our services you consent to the processing of your personal data as described in our Privacy Policy.
All website content, including text, graphics, logos, images and software, is owned by or licensed to easycanadaeta.com and may not be copied, reproduced or distributed without prior written permission.
We strive to keep our website available at all times but cannot guarantee uninterrupted access.
Maintenance, technical issues or circumstances beyond our control may temporarily affect website availability.
We reserve the right to modify these Terms and Conditions at any time.
Updated versions become effective immediately upon publication on this website.
These Terms and Conditions shall be governed by the applicable laws of Estonia, together with any mandatory consumer protection laws applicable to your country of residence where required by law.
Our customer support team is available to assist you with questions regarding your application or our services.
Email: info@easycanadaeta.com
Website: https://easycanadaeta.com/