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Privacy Policy

Effective date: June 2025

General

We are (hereinafter, "the Company", "We", "Us" and the like) firmly committed to regulatory compliance and the privacy and protection of personal data. Accordingly, in the present Privacy Policy, the Users (hereinafter, individually referred to as "the User", "the Customer" and jointly referred to as "you", "your") of this website will find all the relevant information to better understand what we do with their personal data. In this sense, please be aware that if you confirm the payment of our professional services, you automatically acquire the status of Customer and are linked to our Terms and Conditions.

We may update this Privacy Policy according to new legislative or jurisprudential requirements and/or business needs, among others. Any update or modification will become applicable from the moment it is published on this website.

In order to access and use our website you must be an adult and have the legal capacity to enter into contracts according to the applicable laws of your country.

Without affecting your rights under applicable legislation, this Privacy Policy is not contractual and does not form part of your contract with us.

What does personal data mean?

Personal data means any information that identifies you or can be used to identify you, such as your name, date and place of birth, address, passport details, email address, IP address and any other information related to your use of our services.

Who is your personal data controller?

The Company stated in our Terms and Conditions is the controller of your personal data collected when you browse our website, complete an Electronic Travel Authorization application or contact our customer service.

When does this Privacy Policy apply?

This Privacy Policy applies to all personal data collected, used and processed through our website and services.

Our website may contain links to third-party websites. These websites are governed by their own Privacy Policies and we are not responsible for their content or privacy practices.

What personal data do we collect?

You should only provide information necessary to complete your application. By submitting additional information, you consent to its processing for the relevant purpose.

You are responsible for ensuring that all information provided is accurate, complete and up to date.

If you provide personal information for another individual, including a minor, you confirm that you have obtained the necessary authorization to do so.

What do we use your personal data for?

Legal basis for processing

How long do we keep your personal data?

We retain your personal information only as long as necessary to provide our services, comply with legal obligations, resolve disputes and protect our legitimate interests. After the applicable retention period, your information is securely deleted.

Who do we share your personal data with?

Some of these providers may be located outside the European Economic Area. Appropriate safeguards are implemented whenever international data transfers occur.

How do we protect your personal data?

We implement appropriate technical and organizational security measures designed to protect your information against unauthorized access, disclosure, alteration or destruction.

Nevertheless, you should also protect your own information and never provide payment details through unofficial emails or websites.

Your Rights

You have the right to request access, correction, deletion, restriction, objection and portability of your personal data.

Requests may be sent to: info@easycanadaeta.com

We normally respond within one month, although additional time may be required for particularly complex requests.

You also have the right to lodge a complaint with the appropriate data protection authority if you believe your rights have not been respected.

Contact Us

If you have any questions regarding this Privacy Policy or the processing of your personal information, please contact us at info@easycanadaeta.com.